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Privacy Policy

www.lumostudiofilms.com, we are committed to safeguarding your personal information and maintaining the security of our website to ensure a seamless and trustworthy experience for all our visitors and clients. The following outlines our policies regarding privacy and security for users who engage with our website and services.

Communication with Clients

We will contact you via email ,facebook fanpage ,whatsapp and phone only, with email as our primary communication method. The subject line of our emails will clearly state the purpose of the contact.

For inquiries related to our services, you can reach out via the Contact Us page on www.lumostudiofilms.com, email ,facebook fanpage ,whatsapp and phone. We aim to respond to all inquiries within 24-48 hours.

Visiting Our Website

Visitors can browse www.lumostudiofilms.com without providing personal information.

Collection and Use of Personal Information

We may collect and use the following information through interactions on www.lumostudiofilms.com to enhance your experience and improve our services:

Basic Information: Name, address, email, and phone number.

Behavioral Data: The pages you visit, the time spent on the site, and actions taken, such as video inquiries or photography requests.

Technical Data: IP addresses, browser type, and referring websites.

This data is used exclusively for service improvement, marketing analysis, and tailoring our offerings to meet your needs.

Cookie Usage

www.lumostudiofilms.com uses cookies to enhance your browsing experience. The data collected through cookies may include:

IP Address

Browser type and version

Pages visited and access time

Referring websites

For more details, please refer to our Cookie Policy available on www.lumostudiofilms.com

Disclosure of Personal Information

Your personal information will not be sold or shared with third parties without your explicit consent, except under the following circumstances:
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1. To fulfill your requested service, such as coordinating with external service providers for photography or videography projects.
2. When required to comply with applicable laws, regulations, or a valid legal process.
3. For analytics or technical support provided by trusted third-party service providers, ensuring they adhere to strict confidentiality agreements.

In case of legal requirements, we will notify you before disclosing any information through the contact details provided on www.lumostudiofilms.com.

Security Measures

To protect your personal information, www.lumostudiofilms.com adheres to the following security practices:

Regular updates and maintenance of security systems.

Restricted access to sensitive information for authorized personnel only.

Use of antivirus software and routine system scans.

Regular backups of critical data to prevent data loss.

Ensuring Data Accuracy

We strive to maintain the accuracy and completeness of your data. If you notice any inaccuracies, please contact us through the information provided on www.lumostudiofilms.com, and we will promptly correct the information.

For inquiries or concerns regarding this policy, please reach out to: